Unisys 1:1 Meeting Portal
Date and time is TBD
|Virtual Meeting
Unisys Next-Gen Service Desk is an intelligent workplace service that streamlines assistance and optimizes support, allowing organizations to operate efficiently and achieve maximum employee productivity
Time & Location
Date and time is TBD
Virtual Meeting
About The Event
Service Offering: Next Gen Service Desk
Description: Unisys Next-Gen Service Desk is an intelligent workplace service that streamlines assistance and optimizes support, allowing organizations to operate efficiently and achieve maximum employee productivity. It is the “face” of IT operations as the frontline of support to the workforce. Its objective is to provide a seamless and personalized experience, reducing downtime and increasing productivity.
Unisys Differentiator: The solution is powered by the Service Experience Accelerator and harnesses governed generative AI capabilities. Unisys Service Experience Accelerator delivers a wide range of capabilities by embracing secure GenAI practices to achieve advanced knowledge curation and business insights. Unisys Knowledge Function Services is committed to delivering trusted knowledge, quality assurance and training to ensure next level capabilities. Ultimately, the Next-Gen Service Desk is the single pane of glass ensuring resolution from initial identification through triage, follow-ups, closure, and user sentiment.